Know what to do when a crisis hits?

A crisis or an onsite incident can be the most stressful and demanding time for a company.

Multiple parties are involved that make standard everyday procedures more complicated, media are calling while staff, key stakeholders and shareholders all want answers.

Reputations built over many years, share price value and the ability to just continue functioning are all at risk – so where do you turn?

Spoke is experienced and knows how to prioritise communications in a crisis. We add value by ensuring any information released is factually correct and controlled.

Time is of the essence and our step-by-step crisis toolboxes equipped with pre-drafted statements and scripts, are pivotal in being the difference between survival and failure.

Services:

• Policy development
• Simulation sessions
• Action plans – Emergency Management Plan
• Crisis toolbox
• Media statement stakeholder templates
• Stakeholder statement templates