Our learnings from across industries show you how to plan and manage a crisis.

Giving companies the confidence to manage a crisis successfully is something we’re passionate about at Spoke.

Our insights enable you to prepare for worst case scenarios and withstand the stress and demands of a crisis or incident.

The exposure we have to different crises has led to the development of our crisis toolbox. A project that organises your communications function.

It outlines a step-by-step guide to record all media and stakeholder contact, while our pre-written ‘shell’ news statements speed up the distribution process.

Uncertainty about the role each communications person manages is removed, with a succinct description and hierarchy model that clarifies the responsibilities of everyone working in the control room.

Solutions:

  • Crisis control & management
  • Seamless integrate with any existing HSE and Executive Management Plans
  • Simulation sessions
  • Executive & spokesperson media training
  • Crisis toolbox
  • Template media & stakeholder statements